Retailer Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the Satocci platform and services (the "Services") as a retailer. Please read these Terms carefully before using our Services.

By accessing or using the Satocci platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use our Services.

These Terms constitute a legally binding agreement between you and Satocci. We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

1. Acceptance of Terms

By registering for an account or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Service Description

Satocci provides a comprehensive platform for retailers to offer autonomous checkout solutions, including but not limited to:

  • Unified shopper app integration;
  • Real-time analytics and insights;
  • Payment processing and management;
  • Staff management tools; and
  • Customer engagement features.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice.

3. Retailer Responsibilities

As a retailer using our Services, you agree to:

  • Provide accurate and complete information during registration and account setup;
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access;
  • Comply with all applicable laws and regulations in your jurisdiction;
  • Use the Services only for lawful business purposes;
  • Train your staff on the proper use of the platform as required; and
  • Ensure that all transactions processed through our platform comply with your refund and return policies.

4. Payment Terms

Our Services are offered on a month-to-month basis with no long-term lock-ins or penalties. Payment terms are as follows:

  • Fees will be charged monthly in advance;
  • All fees are non-refundable except as required by law;
  • We reserve the right to change our pricing with 30 days' notice;
  • You may pause or scale your subscription at any time; and
  • Payment processing fees may apply for certain payment methods.

5. Intellectual Property

The Services, including all content, features, and functionality, are owned by Satocci and are protected by international copyright, trademark, and other intellectual property laws. You may not:

  • Copy, modify, or create derivative works of our Services;
  • Reverse engineer or attempt to extract source code from our platform;
  • Use our trademarks or branding without prior written consent; or
  • Remove or alter any copyright, trademark, or proprietary notices.

6. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. We collect and process data in accordance with applicable data protection laws. You agree to:

  • Comply with all applicable data protection regulations when using our platform;
  • Obtain necessary consents from customers whose data you process through our Services;
  • Implement appropriate security measures to protect customer data; and
  • Notify us immediately of any data breaches.

7. Limitation of Liability

To the maximum extent permitted by law, Satocci shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Services.

Our total liability to you for any claims arising out of or related to these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

8. Termination

Either party may terminate these Terms at any time with or without cause. You may cancel your subscription at any time through your account settings or by contacting us at info@satocci.com.

We reserve the right to suspend or terminate your account immediately if you breach these Terms or engage in any fraudulent, illegal, or harmful activity.

Upon termination, your right to use the Services will cease immediately. We will retain your data for a reasonable period as required by law or for business purposes.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Satocci operates, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in our jurisdiction.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@satocci.com

Last Updated: December 8, 2025

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